If you have not received your order confirmation email, please be sure to check your junk/spam folder as our domain may not be on your safe sender list. Be sure to add us as a safe sender once you have located your email.
You can also try searching for “Brookie and Jessie” or the name of the product(s) you ordered in your email folders to bring up all related emails.
No joy after 24 hours? Please send our support team a ticket from here.