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Customer Support

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Latest activity by Customer Support
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    Customer Support created an article,

    What materials do you use to make your products?

    All items are made from sustainable sourced materials.

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    Customer Support created an article,

    How can I clean and store my product?

    You can find care and wash instructions printed inside each garment, we recommend cool washes, air drying and iron on reverse to maximise the life of your products   

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    Customer Support created an article,

    Is your manufacturing process sustainable?

    Yes, we manufacture on demand to avoid waste and use biodegradable packaging. 

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    Customer Support created an article,

    Is your manufacturing process ethical?

    Yes, we only partner with audited factories.

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    Customer Support created an article,

    How can I expect my order to be packaged?

    You will receive your order in a biodegradable mailing bag to ensure its protected in transit to you.

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    Customer Support created an article,

    How can I buy one of your products?

    You can find our products here. Just click on any item to see more information about it, select your size, and use the “Add to Cart” button to select the ones you would like to purchase. Once you a...

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    Customer Support created an article,

    What can I do if I entered the wrong delivery address?

    Our warehouse processes orders as quickly as possible, so it is likely that we will not be able to amend your delivery address once your order has been placed. For this reason, please double-check ...

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    Customer Support created an article,

    Can I cancel or change my order?

    Unfortunately, amendments to your order cannot be made after the order has been placed. For this reason, please double-check your order details during check-out and before making a payment to compl...

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    Customer Support created an article,

    I have not received my confirmation email

    If you have not received your order confirmation email, please be sure to check your junk/spam folder as our domain may not be on your safe sender list. Be sure to add us as a safe sender once you ...

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    Customer Support created an article,

    Can I make a pre-order?

    Payments may fail for a number of reasons. Before/when purchasing, please always ensure that you have a steady internet connection and there are sufficient funds in the account associated with t...